Refund & Cancellation Policy

1. Scope

This policy applies to one-time AI Tech Hub Featured Listing purchases. A Featured Listing gives an approved AI tool additional visibility on AI Tech Hub.

2. Billing

Featured Listings are purchased with a one-time payment and do not renew automatically. The price and applicable taxes are shown in the secure hosted checkout before payment is completed.

3. Cancellation

You may leave hosted checkout before completing payment. No Featured Listing entitlement is granted for a cancelled or unsuccessful payment.

4. Refunds

Before fulfillment begins, eligible refund requests may be considered. Once a major promotional benefit has been delivered, such as Featured placement activation, publication of the partner article, or social promotion, refunds may generally be limited or unavailable. This does not limit mandatory consumer rights.

Reasonable exceptions may include duplicate charges, a confirmed technical failure where the paid service could not be delivered, or payment collected for a submission rejected before fulfillment. Payment failure or card decline is not a completed purchase.

To request a refund, exercise a withdrawal right, or report a duplicate charge or technical issue, contact us at [email protected].

Refund processing may be handled through Dodo Payments or its Merchant of Record process. Timing can depend on the payment method and provider.

5. Listing approval

All submitted tools are subject to editorial review. A Featured Launch purchase does not guarantee approval, placement position, traffic, leads, or sales. Featured placement lasts 90 days; the permanent listing remains after the Featured period ends.

6. Contact

For questions about a listing, email [email protected]. Include the email used at checkout and your payment reference for payment or refund questions.